Shipping Policy
WHEN AND HOW CAN I CHANGE MY ORDER INFORMATION?
If you notice an error in your shipping address or order details, contact us within 24 hours of placing your order.
You can reach us at:
📧 info@feetycare.com
Please carefully review the order confirmation email you receive after purchasing. Once your order has been processed and shipped, we can no longer make any changes.
WHEN WILL I RECEIVE MY TRACKING NUMBER?
We ship globally and use multiple warehouses depending on product availability.
Processing time:
✔ 2–5 business days (order verification, packing, and quality check)
Once your order has shipped, a tracking number will be emailed to you automatically.
If you have not received tracking details within 5 business days after payment, please contact us at info@feetycare.com.
Incomplete address or failed payment may cause delays.
HOW DO I TRACK MY PACKAGE?
Once your order has shipped, you will receive a Shipping Confirmation email containing your tracking number.
You can track your order using any global tracking service, including:
https://www.trackingmore.com/track
Simply enter your tracking code to see real-time updates.
WHEN WILL MY ORDER ARRIVE?
Your estimated delivery time is:
Estimated Delivery Date = Order date + 1-2 days processing time + Shipping time below
Shipping Times
| Location | Estimated Shipping Time |
|---|---|
| United States | 2-5 business days |
| Canada & Europe | 2-5business days |
| Australia & New Zealand | 5-8 business days |
| Mexico, Central & South America | 5-8 business days |
| Middle East | 5-8 business days |
Tracking updates may be delayed 2–7 days between departure from the warehouse and processing by the local carrier.
RISK-FREE SHIPPING GUARANTEE
If your order does not arrive within 60 days, you are fully eligible for a 100% refund for that item.
This is our FeetyCare Delivery Guarantee.
For missing orders, email us at info@feetycare.com.
We will investigate within 3–5 business days and either refund or reship your order.
CUSTOMS & IMPORT TAXES
All prices on our website are tax-free unless otherwise stated.
Depending on your country, your local customs office may charge import duties, taxes, or handling fees.
These charges are the customer's responsibility and are not covered by FeetyCare.
We are not responsible for delays caused by customs procedures.
For more details, please contact your local customs authority.
WRONG ADDRESS DISCLAIMER
Customers are responsible for entering the correct shipping address at checkout.
We cannot guarantee address changes after your order has been processed.
FeetyCare is not responsible for lost packages due to:
• Incorrect or incomplete address entered by the customer
• Failure to receive the package
• Carrier delivery attempts that were unsuccessful
If the shipment is refused or unclaimed, FeetyCare reserves the right to abandon the package without issuing a refund.